Nobody knows how exactly they should communicate with a person who has a mental condition. Each patient is so unique and the condition will take different patterns with everyone. Therefore, it is important to learn and keep learning progressively with each scenario that you come across. Having good communication skills will help you look after them better and even improve your relationship with them. It will also help you overcome obstacles as you set off to look after someone who cannot fully look after themselves.
Interaction, mood and speech
First, you need to set a positive ambiance or mood for effective interaction. Your body language and your attitude will never lie even though your words might and patients are susceptible to this. A great first step to quality home care is positioning your body in a positive manner that indicates warmth and attentiveness. Speak in a pleasant tone and show them respect. Smile often, laugh honestly and if they are alright with it an occasional pat on their hand will reassure them a lot. Next, reduce the noise that will distract the both of you. Switch off any TVs or radios and get to a tranquil environment. Call the patient by name to make sure that they are listening and always keep eye contact to have their fullest attention. Finally be concise and clear. Flowery language is unnecessary, so just be simple in your communication. Speaking out clearly, slowly and in a pleasant tone and repeating patiently if they do not understand at first are all helpful. Avoid pronouns and the likes as much as possible and use the names of people and objects for the most part. Continue reading this article for more information about home physiotherapy service in Dubai.
Listen to understand not to react
We often listen to reply and react. Instead listen to them to understand. To begin with, ask them one simple question at a time. Ones that can be answered with a single word are ideal. Do not ask potentially confusing questions such as telling them to choose between two colours for their shoes. However, you can show them two objects and then guide them to answer which is much simpler for their mind to process. Listen with your ears but also with your heart. Look at them with your heart too. Be very patient and help them out in constructing responses by giving word suggestions. Think of reading between the lines always. If home care nursing in Dubai becomes difficult, turn to the expert’s assistance. If the patient becomes upset try to always change the topic or the surroundings.
Respond with care
Because a patient with a mental condition will certainly feel anxious, uncertain and lack self-worth, they might get flustered easily. They will also lose their grip on time and live in the past or imagine situations. At no point should you try to make them see that they are mistaken. The situation might be imaginary but the feelings they are feeling, are very real. Concentrate on their feelings at that time and support them, reassure them and just be there for them. Sometimes a bit of gentle physical contact such as holding their hand or a gentle hug even will make the patient better and responsive.